Empathy, authenticity and trust can transform leadership—boosting team performance, loyalty, and innovation with practical frameworks and examples.

TQM often fails when leadership says quality matters but doesn’t act; learn how trust, training, team ownership, and long-term commitment make TQM work.

Military accidentally shot down a CBP drone with a laser; FAA closed Texas airspace and officials seek investigation.

High-performance leaders use seven decision frameworks (HEART, Cynefin, RAPID, Eisenhower, OODA, SPADE, DARE) to match approach to complexity, speed, and accountability.

Compare IASSC and ASQ Six Sigma certifications by exam style, prerequisites, cost, recertification, and industry recognition to find the best fit for your career.

Turn feedback into everyday practice: build trust, use multi-directional systems (SBI, 360), and act on input to raise engagement and performance.