See exactly where your organization is leaking profit. Then get the clarity to stop it.
A thorough, in-depth assessment, multiple touchpoints, team interviews, and data reviews, that turns hard-to-name unease into a single number, traced to its structural cause, with a clear path to recover it. KPI-driven, data-first, and built around your team's own voice.
Every growing organization leaks profit it cannot see.
It rarely shows up as one big line item. It hides in the way the work is structured, and it compounds quietly, year over year, waiting to be untapped.
Unowned functions
Everyone is responsible for everything, so nobody owns anything cleanly. Work falls between the cracks.
Undocumented process
Critical know-how lives in a few people's heads, not in the organization. The gap between daily activity and documentation is where money leaks.
Key-person bottlenecks
Decisions route through too few people. Momentum stalls the moment a key leader is unavailable, and retention risk builds.
No shared measure
Without a common scorecard, teams reinvent the wheel every time instead of working from frameworks. You can't fix what you never measured.
You can feel the leak. The Diagnostic puts numbers to it, and signals the core functions to pay attention to.
Not a survey with a score. A thorough, in-depth assessment.
The Diagnostic is a thorough, in-depth assessment, multiple touchpoints, team interviews, and data reviews, of where your organization actually stands. But it is not just about data. With a humans-first approach, it empowers leaders to actually perform and do their best work, reduces burnout, and aligns every action to the business outcomes you need. That is what makes the data powerful: you leave with clear, measurable objectives, not vague directions for "improving things."
Where you're really at
Your current stage of maturity across the 11 HEARTnomics core functions, and the function load each leader is actually carrying against a healthy benchmark.
The gaps you can't see
Single points of failure, the distance between your daily activity and your documentation, and the structural risks the team itself can't yet name.
A number, and a path
An honest accounting of what the gap is costing you each year, traced to its cause, with a clear, sequenced plan for what to do next.
What the research says about coaching ROI
ROI is different for every organization. But with the right processes in place, the investment pays off, because you can finally act on the untapped potential the Diagnostic makes visible. Published research backs this up.
Median ROI reported across organizations that measured their coaching investment
Of organizations at least recouped their coaching investment
Source: ICF/PwC Global Coaching Study, via the International Coaching Federation (coachingfederation.org). Self-reported figures; actual ROI varies by organization.
Human-centered, and built to feel like relief.
Team-building through data and executive sessions, scoped to your organization, from solopreneur to enterprise, delivered virtually or embedded with your team.
- ✓Virtual interviews and observation with the leaders who run each function, so the read reflects reality, not the org chart.
- ✓Self-assessments across every dimension, plus your DISC profiles folded in, to map how the team is wired to work together.
- ✓Your actual data reviewed department by department. Even missing data is data: the gaps tell us where to look.
- ✓Function & department mapping, measuring who owns what and where the load has piled up.
- ✓A capacity stress test, because "we're slammed" is a symptom worth quantifying, not just enduring.
DISC, bundled into the assessment.
Behavioral profiles are part of the read. If your team already has DISC, it folds straight in; if not, it's the natural starting point and can be bundled into the Diagnostic, so you get the collaboration and communication insight without standing up a separate initiative.
One assessment, not manyThe value: relief, alignment, and the root causes named, so you can finally act on them.
A KPI-driven approach that actually moves the number.
Most diagnostics hand a leader a score and a list of problems. Hanna combines recognized global standards to hand you a number, traced to its structural cause, with a path to recover it.
Six Sigma rigor
Measure-first discipline. Outcomes are identified, quantified, and tracked, not asserted.
Maxwell leadership
Proven people and leadership development, so the structure holds because the leaders grow with it.
The HEARTnomics framework
Her own 11-function model that turns "we have a people problem" into a structural map you can act on.
What defining the current state actually revealed
In one engagement, the Diagnostic turned a vague sense that "everyone is doing too much" into named, measured findings, and a dollar figure the founder could finally act on.
leaking every year
Stitched together as honest accounting, not projection, five quantifiable leaks, event losses, turnover, labor inefficiency, leadership firefighting and lost institutional knowledge, added up to a profit leak of $820,000 to $1.34 million a year, with the organization operating at just 30–40% of its capacity.
Left unaddressed, it compounds: the same losses next year, plus new strain and retention risk on more roles. This was never a people problem. It was a threat to the mission, and to the organization's ability to scale.
“Hanna's diagnostic put a number on what I couldn't see, close to a million dollars of untapped opportunity sitting inside my own organization, without adding a single hire. Some people you hire; Hanna you partner with.” — Founder & Chief Executive
Building the architecture to scale
Building the architecture to scale
A founder-led live-events enterprise · three business units · growth outpacing structure
A fast-growing enterprise had lost three key leaders in sixty days while the founder spent his weeks firefighting instead of leading. The Diagnostic traced it not to personalities but to structure, and put a number on the gap: a profit leak of $820K–$1.34M a year, with the team operating at 30–40% of capacity.
Annual leak, quantified
Projected year-one recovery
Return per dollar invested
Building the architecture to scale
How a strategic diagnostic gave a fast-growing, multi-entity enterprise the structure to multiply its impact, without bleeding its team.
The situation
A founder-driven enterprise operated three units on a single shared team: a signature live-events business, an event venue, and an emerging corporate-training arm where the founder's larger growth ambition lived. Momentum was real, the flagship offering had just sold out, but growth had outpaced the structure beneath it. Three key leaders departed within sixty days, and the founder was spending his weeks resolving operational fires instead of leading.
What the diagnostic uncovered
Combining interviews, self-assessments across several dimensions, and direct on-site observation, the Diagnostic framed the core issue structurally rather than personally: function overload and the absence of clean ownership. Each leader was carrying several times a sustainable function load, so nobody owned anything cleanly, critical decisions bottlenecked through too few people, and essential processes lived in individuals' heads rather than in the organization.
Stitched together as an honest accounting rather than a projection, the leakage totaled roughly $820,000 to $1.34 million annually, with the team assessed at 30 to 40 percent of its potential capacity and clear retention risk within twelve months. The cause of the turnover was located in structure, not friction, this was architectural work, not relational.
Annual leak quantified
Of capacity in use
Year-one recovery model
The solution
The engagement installs a four-stage organizational-maturity pathway through a named-stewardship model: each of the 11 HEARTnomics CORE functions is assigned a named steward and a named successor. It was adapted to the client, multi-entity split-function design, venue-specific operational discipline, proof-anchored sequencing validated against the company's own calendar, and paired executive development with gated activation, moving the organization from Foundation to Acceleration over twelve months.
The result
The diagnostic was itself the first material outcome: it converted an expensive, hard-to-name unease into a quantified, structural picture with a sequenced plan. The founder moved from sensing the problem to seeing it precisely, and engaged the firm as a long-term partner. The recovery model projects between $430,000 and $685,000 returned within the first year, on the order of $3 to $5 recovered for every $1 invested.
“Hanna's diagnostic put a number on what I couldn't see, close to a million dollars of untapped opportunity sitting inside my own organization, without adding a single hire. Some people you hire; Hanna you partner with.” — Founder & Chief Executive
What's next
The Acceleration phase carries the organization through its high-demand season with documented processes across revenue, finance, and operations. Beyond year one, the emerging corporate-training arm is seeded for its own dedicated engagement, scoped on its own terms once the foundation beneath it is secure.
What leaders say about working with Hanna
If you are looking for inspiration and tenacity, look no further. Hanna's story will inspire you to never quit, never give up, and to keep overcoming.
One of the most dynamic and impactful L&D facilitators I've worked with. An utmost professional and SME whose presentation skills resonate with every audience she encounters.
An outstanding trainer and coach, helping senior executives understand and absorb some of the most complex topics and drive them home.
Before you book the conversation
We're already slammed. Is this going to add to the pile?
It's built to take work off your plate, not add to it. The Diagnostic quantifies your capacity: in one recent engagement it showed a team operating at just 30–40% of its potential, with a specific set of functions to offload. You get a shorter to-do list, backed by a number.
We've already done assessments and personality tests.
Those measure awareness. The Diagnostic measures the gap between your daily activity and your documented process, scores all 11 functions, and pinpoints where load and ownership have piled up, so you get KPIs to act on, not just insight to file.
Is this only for big companies?
No. Scope runs from solopreneurs to multi-entity enterprises, embedded in one team or across the whole organization. The measurement is the same either way: a per-function load score and a dollar figure on the leak, sized to you.
What's the actual return on a diagnostic?
It's different for every organization. But with the right processes in place, it pays off, because you can finally act on the untapped potential the Diagnostic makes visible. In Hanna's own work, the recovery model has run $3–$5 back for every $1 invested, traced to a quantified leak rather than a projection.
Scoped to your organization
Every engagement is quoted to your size, your functions, and how deep you want to go. The anchor below is where diagnostics begin.
Final investment is scoped on your call with Hanna, from a focused single-team read to a full multi-entity architecture.
- ✓ Interviews, assessments & DISC folded in
- ✓ Function & department load mapping across 11 functions
- ✓ A quantified profit-leak figure, traced to its cause
- ✓ A sequenced plan for what to do next
Talk to Hanna
Pick a time below to scope your Diagnostic. You'll leave the conversation knowing exactly what a thorough assessment would look like for your organization, and what it's worth. Free, and no obligation.